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Privacy Policy

What data do we gather?

Physchim Weight Loss Clinic Franchising UK, LLC (“We”, “us” or “our”) collects information from you when you register on our site, access or use any Physchim Weight Loss Clinic® Businesses’ sites or webpages, place an order, subscribe to our newsletter, respond to a survey or fill out a form (all of which are referred to individually and collectively in this Privacy Policy as the use of our site). To place a purchase or register on our site, you may be requested to submit your: name, other personally identifiable information, e-mail address, mailing address, phone number, or credit card information.

What do we do with your data?

Your personal data may be used in the following ways:

  • To customise your Physchim Weight Loss Clinic® experience –
  • To enhance our website offerings based on the information and comments we get from you;
  • To improve customer service – Your information helps us more efficiently react to your customer service requests and support requirements;
  • To process transactions – You agree that your personal information will not be sold, swapped, transferred or provided to any other firm for any reason other than to deliver the bought product or service requested. However, we do share your information within our Physchim Weight Loss Clinic® network to help with closures, transfers, and patient transfers. You agree to allow us to share your information with our trusted third parties.
  • For example, the email address you enter for order processing will only be used to provide you information and updates about your transaction.
  • Provide customer/patient data to Physchim Weight Loss Clinic® Businesses to ensure continuity of customer experience and service offerings;
  • Consolidate your information into one online location; understand what product or service may be of interest to you; and present offers; We may mix this data with other data.
  • The information collected is used for risk management, fraud detection, and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements.

Obligatory opt-in: Google, as a third-party provider, uses or may employ cookies. The DART cookie allows Google to deliver adverts to your users based on their visits to your and other websites. The Google ad and content network privacy policy allows users to disable the DART cookie. (Note: comprehensive unsubscribe instructions are included at the bottom of each email.)

In order to recognise your browser and record and store certain information, a site or its service provider sends little files called cookies to your computer’s hard disc. In the future, we will use cookies to remember and process your shopping cart items, understand and preserve your preferences for future visits, and create aggregate statistics on site traffic and activity. We may use third-party services to better understand our site users. These companies are only allowed to use the data acquired on our behalf to help us run and develop our company.

To help us better understand our account holders’ questions about our Site, we use pixel tags, web beacons, clear GIFs, and other technologies to measure the effectiveness of our communications, the success of our marketing campaigns, compile statistics about UKge, and respond to their questions.

Flash objects: We utilise Flash objects (also known as “Local Shared Objects”) to let us recognise you and your device when you return to the Site. To display our Adobe® Flash® content (demo and tutorial pages with moving material), we utilise Flash objects to detect your browser type and Adobe Flash version. Personal Data is never stored in Flash object files unless encrypted. We never use Flash for online behavioural advertising. Flash objects are not deleted by cookies. Flash objects are described in the Adobe interface, including how to control and disable them. It’s possible that you won’t be able to access all of the Site’s content and features if you disable Flash objects.

Your Internet Service Provider assigns your device an IP Address (ISP). When a user accesses the Site, their IP address is automatically stored in our server log files, together with the time and page(s) accessed. Many websites collect IP addresses automatically. IP addresses are used to calculate site UKge levels, diagnose server issues, ensure compliance and security, and operate our sites.

The term aggregated and de-identified data refers to data that we produce or gather from numerous sources, such as accounts and transactions. This information is used for commercial objectives, such as delivering products or services, research, marketing, or evaluating market trends, in accordance with relevant regulations.

To submit a lead form to our advertiser, click on the “Submit” option on their website or Physchim Weight Loss Clinic® Businesses’ website. We save the information you provide on the lead form in our advertiser’s account to help them evaluate our marketing services.

Calls: If you contact one of our advertisers by phone, we may gather personally identifiable information such as your name and phone number. We maintain this data in our advertiser’s account to help them evaluate our marketing services. We may also record phone calls to track the effectiveness of our marketing services and to ensure their quality. You will be informed whether the call is being recorded before it starts.

Do we share information with third parties?

Not related with Physchim Weight Loss Clinic® Businesses or our trusted third parties, we never sell, trade, or otherwise transfer your personally identifiable information. To help us operate our website, perform our company, or service you and Physchim Weight Loss Clinic®, we do share personally identifiable information with trusted third parties who agree to keep it secret. These trusted third parties are not strangers. To comply with the law, enforce our site’s rules, or defend other’s or ours rights, property and safety. Non-personalized visitor data may be shared with third parties for marketing, advertising, and other purposes.

Linked sites

Some of our products and services are from third parties. These third-party sites have their own privacy rules. We accept no responsibility for the content or actions of any linked sites. To safeguard our site’s integrity, we appreciate any input regarding these sites.


Advertising on our sites (including mobile downloading applications) and on other websites and mobile apps is permitted. The number of persons who visit each page on the Sites, search engine referrals, browsing habits within our sites, and responses to ads and promotions on our sites and on websites where we advertise are all gathered via cookies and other technologies.

Advertising on our Sites

Our products and services, including pre-approved credit offers, are advertised on our sites. Some of these adverts are in the form of banners or splash ads (ads that display when you login on or off of your online accounts).

Relationship marketing

We may personalise information and ads for our products and services on our own sites. We may utilise information about your interaction with us to improve the content and advertising (such as types of accounts, transactional information or the state in which you bank).

Online Behavioral Ads:

These companies help us evaluate which ads are most likely to be of interest to you based on your browsing habits, search terms, and other activity on our site. Advertising service providers have limited access to and gathering of information. You may opt out of receiving relationship-based and/or Other Information-based content and advertising. You may still receive generic online advertising from us if you opt out of relationship-based or online behavioural advertising on our sites. After signing in, you may get personalised content and advertising based on your account associations. The material and advertising you see on non-servicing sites (before sign-in) will be generic, not based on your relationship, interests, or activity. Important Reminder:

Third-party advertising:

We retain the right to use advertising agencies to promote our products and services on non-affiliated websites and mobile apps. These third party websites may utilise Aggregated and De-identified Data to choose which of our adverts or offers may be most appealing to you, show them, and track your reactions. No Privacy Notices apply to third-party websites. Please visit the individual websites for more information on data collection, privacy, and opt-out.


Your browser must be set to accept cookies in order for relationship-based or behavioural advertising opt-outs to activate on your device. Changes to your device, screen name, or web browser will need you to opt-out again. You do not need to opt out if your browser disables scripting since relationship-based or online behavioural advertising technologies does not operate. Check your browser’s security settings to see if scripting is enabled.

Adding links:

A credit bureau, service provider, or merchant website may be linked to. If you click on links to non-affiliated or non-controlled websites, you should evaluate their privacy and security policies, as they may differ from ours. We do not guarantee the privacy or security of these websites, nor do we guarantee the correctness, completeness, or trustworthiness of their data.

Social media:

Facebook®, Twitter®, YouTube®, and LinkedIn® are examples of social media sites where we may facilitate online sharing and collaboration among people who have registered to utilise them. Any anything you publish on official Physchim Weight Loss Clinic® maintained social media sites, including photographs, information, opinions, or Personal Information, is subject to the Terms of Use and Privacy Policies of those platforms. Regarding such content, please refer to them for clarification. You are also bound by the Terms and Conditions and any Privacy Notices we may send you or post on our site when you visit any official social media pages.


We use a number of security methods to protect your personal information when you place an order, enter, submit, or access it. We provide a secure server. Secure Socket Layer (SSL) technology encrypts all submitted sensitive/credit information, which is subsequently stored in our Payment gateway provider’s database, only accessible by those allowed with specific access permissions. After a transaction, your personal data (credit cards, SSNs, etc.) may be retained on our servers.

Use Rules

Our Privacy Policy is subject to change and is governed by our Terms of Service.

Other Info:

This policy also applies to information we collect offline. We may publish additional policies and procedures for you at the time we collect Off-line information, which we may update from time to time by notifying you. In addition, you agree to our supplementary rules and procedures relating to health-related personally identifiable information, which may be found at PHI


Visit our Terms & Conditions section for information about our website’s usage, disclaimers, and liability limitations:

Revised Privacy Policy

If we decide to amend our privacy policy, we will either update this page or the date below. This policy was last updated on 9/12/13.

Contact Us

If you have any queries about our policy, please contact us using the details below.